Pulse – KnowledgeBase & Ticketing SaaS BETA

Support. Simplified. Smarter.

Meet Pulse – an experimental Knowledge Base + Ticketing platform designed to help teams deliver faster, smarter, and more human support experiences.

Currently in Beta Stage, built with feedback from real users.

Join Beta Access Request Demo

Why Pulse?

Customer support shouldn’t feel like chaos. Pulse is built to streamline customer queries, reduce support workload, and improve knowledge sharing—all in one place.

• 🔹 Knowledge Base – Create and manage self-service articles so users can solve problems instantly.
• 🔹 Ticketing System – Assign, track, and resolve issues with ease.
• 🔹 AI Assistant (Powered by IntiQ AI) – Auto-suggest relevant answers, draft responses, and guide users faster.
• 🔹 Collaboration Tools – Shared inbox, team notes, and escalation flows.
• 🔹 Analytics Dashboard – Track resolution times, top issues, and customer satisfaction.

Core Features (Beta Release)

• 🔹Knowledge Hub – Create structured, searchable articles.
• 🔹Ticketing Made Easy – Manage requests in one unified inbox.
• 🔹AI Smart Replies – Automated suggestions for faster responses.
• 🔹Multi-Channel Support – Email + Web widget integration.
• 🔹Metrics that Matter – Average response time, backlog insights, SLA tracking.
• 🔹Team Collaboration – Assign roles, add internal notes, and loop in teammates.

Why Experimental / Beta?

Pulse is still in testing mode – which means:

• Early Adopter Advantage – Shape the product with your feedback.
• Constant Iteration – Features may evolve rapidly.
• Beta Perks – Free/discounted access for our first adopters.
• Disclaimer – Some features are experimental and may change.

Who Is Pulse For?

• Startups & SMBs – Get professional support tools without enterprise-level pricing.
• Educational Institutions – Manage student/teacher queries in one place.
• Tech Teams – Internal ticketing + documentation for faster resolutions.
• Growing Businesses – Scale support operations without losing the human touch.

Future Roadmap (Post-Beta)

• Multi-language Knowledge Base
• WhatsApp + Slack + MS Teams Integration
• Customer Feedback Forms & NPS Tracking
• AI-Powered Insights Dashboard
• White-label customization for enterprises