Docs Privacy Policy

Privacy Policy

At NiyatiOne, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines the information we collect, how we use it, and your rights in accordance with global data protection regulations.

Introduction

This Privacy Policy explains how NiyatiOne (“we”, “us”, or “our”) collects, uses, shares, and protects your personal data when you use our website, services, and products. It applies to all users, including visitors, customers, and partners.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email, phone number, company, job title, location etc.
Technical Data: IP address, browser type, device information.
Usage Data: Device, IP address, browser type, pages visited, time spent, interactions.
Payment Information: Processed securely via third-party gateways; we do not store card details.
Communication Data: Emails, chat conversations, feedback.
Cookies & Tracking: To enhance your experience (see Cookie Policy for more).

How We Use Your Data

We use your information to:

Deliver, improve and personalize our services
Communicate with you regarding updates or support
Personalize user experience
Process payments and send invoices.
Analyze usage and improve our website and offerings
Send updates, offers, and newsletter (only if opten in).
Ensure legal compliance and data security.

We do not sell or rent your data. We may share data with:

Trusted Service providers assisting us (e.g., payment processors, hosting, domain registrar)
Legal authorities, if required by law
Internal teams on a need-to-know basis.

All parties follow strict confidentiality agreements.

Data Retention

We retain your data only as long as necessary:

As long as your account is active
As required for legal or regulatory reasons
Inactive users upto 2 years for re-engagement and legal compliance.
Until you request deletion, unless we are legally obligated to keep it

Your Rights

We respect your rights under data protection laws:
GDPR (EU):

Right to access, rectification, erasure, restriction, data portability, and objection.

CCPA (US):

Right to know, delete, opt-out of sale, and non-discrimination.

PDPA (SG):

Right to withdraw consent, access, and correct data.

DPDP (India):

Right to access, correction, erasure, data portability, and grievance redressal.

You can contact [email protected] to exercise your rights.

Cookies & Tracking

We use cookies to:

Enhance functionality and user experience.
Track analytics (Google Analytics, Meta Pixel, etc.).
Store preferences and login sessions.

You can manage cookies in your browser settings. Read our full Cookie Policy.

Updates to this Privacy Policy

We may update this policy as needed. All updates will be reflected on this page with a new “Last Updated” date.
We encourage you to review this policy regularly.